FAQ

1. When will I receive my coin(s)?

    - Within the U.S., you can expect to receive your coin within 7-10 business days.

2. Do I pay extra for shipping?

    - Standard shipping with the U.S. is free.

3. How can I send a coin as a gift to someone else?

    - Send us an email within 24 hours of purchase and we'll make best effort to accommodate your request.

4. How can I make a tax free donation to the 9-99 Foundation?

    - By visiting the 9-99 foundation's donation page.

5. What is the 9-99 Foundation?

    - The National 9-99 Police and Sheriff Foundation raises funds for injured or fallen officers and their families, invests in K9 safety and training, and provides counseling and mental health resources to all officers in need.

6. How can I design and order Challenge Coins for my own group? (Min reqs - contact us)

    - You can make any inquiries via our contact page.

7. How often do feature coins come out?

    - Our goal is to deliver new limited edition coins monthly.

8. Do my coin(s) come with packaging or display?

    - Yes, all coins come within a display case.

 9. How do I handle returns?

    - Sorry, we do not offer refunds at this time.